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We’re real people. Drop us a message and we’ll get back to you fast.

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Order Questions

For questions about a specific order, include your order number in your message so we can pull it up immediately.

Defective or Damaged Hat

If your hat arrived with a defect or damage, include photos in your message. That’s the fastest way to get it resolved.

Typical response time: 1 business day. We’re a small operation — we read every message personally.