Privacy Policy

1. Introduction

Caddie Cartel (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share information when you visit caddiecartel.com (the “Site”) or make a purchase. By using the Site, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect information you provide directly to us, including:

• Account and order information — name, email address, shipping address, billing address, and phone number when you place an order or create an account.
• Payment information — credit card and payment details processed securely through our payment provider. We do not store full payment card numbers on our servers.
• Email sign-ups — your email address if you subscribe to drop alerts or our newsletter.
• Contact form submissions — any information you provide when reaching out to us through our contact form.

We also collect certain information automatically when you visit the Site:

• Log data — IP address, browser type, pages visited, time spent on pages, and referring URLs.
• Cookies — small data files stored on your device that help us operate the Site, remember your preferences, and understand how visitors use our Site.
• Device information — hardware model, operating system, and browser version.

3. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders, including sending order confirmations and shipping notifications
• Communicate with you about your orders, preorder status, and production updates
• Send drop alerts and marketing emails to subscribers who have opted in
• Respond to your questions and customer service requests
• Improve and optimize the Site and our product offerings
• Detect and prevent fraud and unauthorized transactions
• Comply with legal obligations

4. How We Share Your Information

We do not sell your personal information. We may share your information with third parties only in the following circumstances:

• Service providers — shipping carriers, payment processors, and email marketing platforms that help us operate our business. These providers only receive the information necessary to perform their services.
• Legal requirements — if required by law, court order, or governmental authority.
• Business transfers — in the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Cookies

We use cookies to operate the Site and improve your experience. Types of cookies we use include:

• Essential cookies — required for the Site to function, including your shopping cart and session state.
• Analytics cookies — help us understand how visitors use the Site so we can improve it.
• Marketing cookies — used to deliver relevant ads and track campaign performance.

You can control cookies through your browser settings. Disabling certain cookies may affect the functionality of the Site.

6. Email Marketing

If you subscribe to our drop alerts or newsletter, we will send you emails about new drops, preorder windows, and Caddie Cartel updates. You can unsubscribe at any time by clicking the unsubscribe link at the bottom of any marketing email. Transactional emails related to your orders will still be sent regardless of your marketing preferences.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Order records are retained for a minimum of 5 years for tax and accounting purposes.

8. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information, subject to legal retention requirements
• Opt out of marketing communications at any time

To exercise any of these rights, contact us at shopcaddiecartel@gmail.com.

9. Children’s Privacy

The Site is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us and we will delete it promptly.

10. Security

We take reasonable measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your information.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the “Last updated” date at the top of the page. We encourage you to review this policy periodically. Continued use of the Site after changes are posted constitutes your acceptance of the updated policy.

12. Contact

Questions about this Privacy Policy? Contact us at shopcaddiecartel@gmail.com